How can we help you?

Trading Hours!

SHOWROOM IS CLOSED UNTIL FURTHER NOTICE. PICK UP'S CAN STILL BE ARRANGED.

Monday - Friday: 9am-4:30pm
Saturday & Sunday: CLOSED

QUICK CONTACTS:  TELEPHONE: 1800 155 233  - DIRECT LINE: +61 2 96055560  - EMAIL:  info@shadeclothaustralia.com.au 

Got Questions - No problem. Just call, email or drop in.  

Our Address: 91-93 Stanley Road, Ingleburn, Sydney 2565

 


COVID Safe Plan


 

Memo: Customer and Visitor Register 

To our valued Customers & Visitors,

To assist in complying with our Business’ COVID Safe Plan, we respectfully ask that you refrain from entering the premise if you:

  1. Have presented with flu-like symptoms (or a related illness) in the last 72 hours including but not limited to cough, fever, sore throat, fatigue, loss of sense of taste or smell, or shortness of breath;
  2. Have been in contact with someone who tested positive to COVID-19 virus within the past two weeks; 
  3. Have been directed to self-isolate for a period which includes the day of visit; or
  4. Have been tested for COVID-19 and are awaiting results.

If you do meet any of the above criteria, we ask that you inform Shade Australia Management prior to visiting us so we can make alternative arrangements.

While on premise we do ask that you:

  • Complete the register at our front desk;
  • Maintain social distancing 
  • Practice good personal hygiene; and 
  • Download the COVID Safe App.

We thank you for your assistance and support in keeping our facility safe.

Regards,

Team Shade Australia

 


 

 

 

 


 How can we help you with today?

Do you need some advice about a new umbrella or shade sail? Are you wanting to know where your order is? Are you just having a bad day and want to tell someone about it. Whatever it is, we're here to take your call. It's Free: 1800 155 233. Alternatively, send us an email here or use the Contact Form Below and we'll be back to you before the shadows grow long. 

Contact Shade Australia

Contact Details

Shade Australia Pty Ltd

91-93 Stanley Rd, Ingleburn NSW 2565

Tel: 1800 155 233

Tel:  61 (02) 96055560

Fax: 61 (02) 96055900

Web: www.shadeclothaustralia.com.au

email: info@shadeclothaustralia.com.au

 

 

 

Opening Hours

Opening Hours: 9am - 4.30pm Monday - Friday


Showroom (CURRENTLY CLOSED): We have most items on display at our warehouse showroom. Customers are welcome to visit during normal business hours to inspect products. If you are wanting to see a specific item, we recommend you contact us before visiting to ensure we have it available.

Pick-up: From Warehouse Available.

Contact emails


General enquiries: info@shadeclothaustralia.com.au/

 

 

If you're visiting us we are at 91-93 Stanley Road Ingleburn, Sydney NSW. There is ample parking onsite and clear signage for which gate to enter via. Once you park, follow the signage to our showroom. 

 

 

Frequently asked questions

Do you have a retail outlet?

Yes. We operate from a warehouse complex in Ingleburn, South West Sydney. If you’re coming from a long distance to look at a specific item it’s always a good idea to give us a quick call just to make sure that we have stock of the item you’re interested in and that it is currently on display.

What are your trading hours?

We’re open from 9am – 4:30pm Monday – Friday. During Summer months we open on Saturday mornings from 9am-1pm however please check the website for specifics.

Where can I find my tracking number?

Your tracking number is automatically emailed to you when we update your order. If you haven’t received this email, make sure to check your spam or junk folder and then send us an email to hello@shadeaustralia.com.au or give us a call on 1800 155 233.

Will you ship to my home address?

We will always do our best to get your order to your door but in some instances the courier may not deliver. If you have had to pick up from depots before this may include your delivery address. Give us a call and we can find out for you!

How do I order online?

Click the ‘Add to Cart’ button to the side of the item. Once you have finished browsing, click on the ‘Shopping Cart’ image at the top of the screen, and this will take you to your cart. Tap the ‘Check Out’ button which will then take you to a secure site where you will be able to make payment by following the prompts. Make sure that your cart is correct and double check your customer details before making payment! You will receive an order confirmation email within moments of your order going through. Then when your order is dispatched you’ll receive another order from us with a tracking number.